Shipping Policy

At Lucca Poedagar, we are committed to providing a smooth and reliable delivery experience for every customer.

Order Processing

Orders are typically processed within 1 to 3 business days after payment confirmation.

Processing times may be longer during high-demand periods, holidays, or promotional campaigns.

Shipping Time

Estimated delivery times may vary depending on the destination and shipping carrier.

Most orders are delivered within 7 to 15 business days after dispatch.

Please note that delivery times are estimates and may be affected by customs procedures, carrier delays, weather conditions, or other circumstances beyond our control.

Shipping Confirmation

Once your order has been shipped, you may receive a confirmation email with tracking information, when available.

Incorrect Shipping Information

Please make sure your shipping details are correct before completing your purchase.

Lucca Poedagar is not responsible for delays or lost packages caused by incorrect or incomplete shipping information provided by the customer.

Customs, Duties, and Taxes

Depending on your country or region, your order may be subject to customs duties, import taxes, or local fees.

These charges, when applicable, are the responsibility of the customer.

Lost or Delayed Packages

If your order is significantly delayed, please contact us at contact@luccapoedagar.com so we can assist you with checking the status of your shipment.

Contact

For shipping questions, please contact us at contact@luccapoedagar.com.